Action protocols;Protocol availability;Total There are standardised care protocols for the care of the main care needs;Total;6.843 There are standardised care protocols for the care of the main care needs;The protocol is available;6.112 There are standardised care protocols for the care of the main care needs;The protocol is not available;654 There are standardised care protocols for the care of the main care needs;Doesnt know/No reply;76 It has a personalised programme for each resident, with care assessment, care plan, treatment, protocols and incident register;Total;6.843 It has a personalised programme for each resident, with care assessment, care plan, treatment, protocols and incident register;The protocol is available;6.406 It has a personalised programme for each resident, with care assessment, care plan, treatment, protocols and incident register;The protocol is not available;370 It has a personalised programme for each resident, with care assessment, care plan, treatment, protocols and incident register;Doesnt know/No reply;66 There is a protocol of care in the event of falls;Total;6.843 There is a protocol of care in the event of falls;The protocol is available;5.068 There is a protocol of care in the event of falls;The protocol is not available;1.712 There is a protocol of care in the event of falls;Doesnt know/No reply;63 There is a protocol of care for diaper use;Total;6.843 There is a protocol of care for diaper use;The protocol is available;2.471 There is a protocol of care for diaper use;The protocol is not available;4.309 There is a protocol of care for diaper use;Doesnt know/No reply;63 There is a protocol of care for type of diet control;Total;6.843 There is a protocol of care for type of diet control;The protocol is available;4.751 There is a protocol of care for type of diet control;The protocol is not available;2.092 There is a protocol of care for type of diet control;Doesnt know/No reply;0 There is a protocol of care for users who require restraints;Total;6.843 There is a protocol of care for users who require restraints;The protocol is available;3.650 There is a protocol of care for users who require restraints;The protocol is not available;3.045 There is a protocol of care for users who require restraints;Doesnt know/No reply;148 It has records for tracking all assistance and care activities;Total;6.843 It has records for tracking all assistance and care activities;The protocol is available;5.859 It has records for tracking all assistance and care activities;The protocol is not available;873 It has records for tracking all assistance and care activities;Doesnt know/No reply;111