Action protocols;Protocol availability;Total There are standardised care protocols for the care of the main care needs;Total;100 There are standardised care protocols for the care of the main care needs;The protocol is available;90,34 There are standardised care protocols for the care of the main care needs;The protocol is not available;9,66 It has a personalised programme for each resident, with care assessment, care plan, treatment, protocols and incident register;Total;100 It has a personalised programme for each resident, with care assessment, care plan, treatment, protocols and incident register;The protocol is available;94,53 It has a personalised programme for each resident, with care assessment, care plan, treatment, protocols and incident register;The protocol is not available;5,47 There is a protocol of care in the event of falls;Total;100 There is a protocol of care in the event of falls;The protocol is available;74,75 There is a protocol of care in the event of falls;The protocol is not available;25,25 There is a protocol of care for diaper use;Total;100 There is a protocol of care for diaper use;The protocol is available;36,45 There is a protocol of care for diaper use;The protocol is not available;63,55 There is a protocol of care for type of diet control;Total;100 There is a protocol of care for type of diet control;The protocol is available;69,43 There is a protocol of care for type of diet control;The protocol is not available;30,57 There is a protocol of care for users who require restraints;Total;100 There is a protocol of care for users who require restraints;The protocol is available;54,52 There is a protocol of care for users who require restraints;The protocol is not available;45,48 It has records for tracking all assistance and care activities;Total;100 It has records for tracking all assistance and care activities;The protocol is available;87,03 It has records for tracking all assistance and care activities;The protocol is not available;12,97